FAQ

[Must Read] User Guide

• Please be sure to read
• How to link your account
• Regarding image posts on social media and merchandise production

How to play and settings

• Recommended Usage Environment
• Sound and notification settings
• Let’s start Starry Whiskers!
• Puzzles
• Helper Items
• The Mansion and Story

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Frequently asked questions

• I am not receiving replies to my inquiries
• Frequent issues during puzzles
• Data Transfer and reinstallation
• Unable to update
• Even though "Notifications OFF" is set, notifications are still being received.

Recent inquiries

• About the event "Splash Hunt"
• About the event "Jibert's Great Flight Mission!?"
• Empty spaces appear in the puzzle
• Inspiration is placed in a location where it cannot be used.

Problems with in-app purchase

• Unable to make a successful purchase
• The purchase is not reflected
• How to inquire about charge errors
• Images required for inquiries in case of a charge error
• Taking and attaching screenshot images