よくある質問

The purchase is not reflected

■ Restart the app
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If the purchase (payment) was completed in the store but the Canned Sardines was not reflected, restarting the app may resolve the issue.
Please close the app and restart it to see if the purchased items appear.

※ It may take some time, so please check again after a short wait.


■ Check if a charge has been made
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Please check if a charge has been made in the "iTunes Store" or "Google Play Store".
You can verify this through the receipt email from the store or your payment provider’s statement.


■ If the purchase is still not reflected after these steps
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We apologize for the inconvenience. Please check 【here】 and contact us for assistance.